Here at Ruby we know that if you are running your own business for the first time, or you are unfamiliar with the energy industry, agreeing a contract that suits you best can be daunting.
We strive to provide you with courteous and professional service to ensure you find the deal that’s right for you.
However, if you need some additional help and decide to appoint an energy broker of TPI to act on your behalf, we need you to provide some additional information to help us liaise with your third-party advisor.
To safeguard your details, we need you to send a signed Letter of Authority (LoA) so that we only discuss your account with yourself or your appointed third party.
Sending your Letter of Authority to Ruby is simple and can be done via post or email.
When sending your Letter of Authority to Ruby, please ensure you clearly explain which individual/company you have appointed, along with their contact details.
Please also tell us how much authority you have granted to your third party as this can range from gathering quotes, to agreeing a contract on your behalf.
By post – all you have to do is send a signed copy on company letter headed paper to:
Customer Services Team
Ruby Energy
Parkside Stand
Fleetwood Town Football Club
Park Avenue
Fleetwood
FY7 6TX