Our electricity market tracker product ensures customers are charged for their electricity consumption at a rate which is both fair and transparent.
Prices are reviewed annually and the five industry costs which together make up the customer’s retail price are reviewed against the same costs at the previous price review. The aggregated and weighted total price movement is applied to the customer’s existing retail price.
The five industry costs included in each tracker review are:
1. Wholesale energy,
2. “Green” costs and levies,
3. Distribution (DUoS),
4. Transmission (TUoS),
5. Metering.
If you have any questions about our Electricity Market Tracker product, please chat to us live, or call our Customer Services Team on 0344 5678 427
