The Radio Teleswitch Service switch-off
Ofgem, the energy regulator for Great Britain, expects energy suppliers to replace all RTS meters before the service ends in June 2025
How To Find Out If You’ve Got An RTS meter
If you’re not sure whether you have an RTS meter, there are a few things you can look out for:
- There may be a separate switch box near your meter with a ‘Radio Teleswitch’ label on it
- Your business premises is heated using electricity or storage heaters
- There is no gas supply to your area. This includes business properties in rural areas
If you’re unsure if you have RTS equipment, contact us using the form below and we can confirm this for you.
What is the Radio Teleswitch Service?
RTS was introduced in the 1980s and is now reaching the end of its natural operational life. This means that the equipment that produces the radio signal can’t be adequately maintained anymore. RTS uses a radio signal to instruct some traditional multi-rate meters when to switch between peak and off-peak rates. It’s important that we work with all affected customers in a timely manner to ensure that services are not affected.
Next Steps: Let's Organise Your Switch-Over
For assistance with the switch-over or to organise an appointment to install your free Smart Meter, we’re here to help guide you through the process. Please fill out the form below.
