Ruby Powers into the Top 10 for Handling Complaints

Ruby Energy ranks as a top 10 supplier for handling customer complaints

At Ruby Energy, you are at the heart of everything we do. Guided by our core values of being committed, collaborative, and human, we have worked hard to make energy services straightforward and stress-free. Today, we are thrilled to share some fantastic news: Ruby Energy has climbed the Citizen’s Advice Non-Domestic Energy League Table, jumping from 17th place to an impressive 9th.

This achievement reflects the dedication of our team to deliver a seamless customer experience, combining exceptional service with a genuine human touch. It is no surprise that alongside this milestone, our Trustpilot rating has risen to “Excellent” with a score of 4.4.

But we are not stopping here. This is just the beginning. We are committed to going even further to ensure our service continues to improve. To make things even simpler, we have introduced new support processes, including an escalation system. If you feel your complaints are not being resolved as expected, we are here to help.

 

A Word from Our Director

Stacey Irving, Director of Ruby Energy, commented:

“This progress is a testament to the hard work and passion of the entire Ruby team. We are thrilled to see our efforts reflected in these rankings. Our customers deserve the best, and we will stop at nothing to provide them with the service they expect and more.”

 

Discover the Ruby Way

Are you ready to experience energy services made simple? With Ruby Energy, switching to smarter business energy solutions has never been easier. Discover The Ruby Way and see why more and more businesses are making the switch.

Click here to obtain your free quote today and join a growing number of businesses choosing Ruby Energy for their energy needs.

Together, we are powering a brighter future—one happy customer at a time.

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