Ruby Energy is thrilled to announce a comprehensive rebrand delivered in collaboration with local branding agency, Studio LWD. The rebrand marks a significant milestone after a transformative year of growth and change. Over the past 12 months, Ruby Energy has welcomed new shareholders, appointed a new board of Directors, and implemented a whole new management structure. This strategic overhaul underscores Ruby’s commitment to innovation, customer service, and sustainable growth.
Ruby’s Core Values: The Heart of Our Business
At the core of Ruby Energy’s rebrand are its values: collaboration, humanity, and commitment. These principles are not just words, but the foundation upon which the company operates and delivers exceptional service, simply.
Collaborative: Your Partners in Progress
Ruby Energy prides itself on its collaborative approach. “We ensure your voice is heard,” said Ruby’s Managing Director, Jamie Pilley. “As one of the UK’s first independent energy supplier, we have been collaborating with customers nationwide since 2002. More than two decades later, our promise remains steadfast: to exceed your expectations at every turn, partnering with customers every step of the way.” This collaborative spirit extends to every aspect of Ruby’s operations, fostering an environment where customer feedback is valued and acted upon.
Human: A Personal Touch
Ruby Energy is dedicated to maintaining a human touch in all interactions. “We believe in being advocates for our customer’s success,” Jamie continued. “Our team is committed to providing a personalised, empathetic service, ensuring every customer feels valued and supported.”
Committed: Innovation and Integrity
Commitment is a cornerstone of Ruby Energy’s ethos. The company is dedicated to using new and innovative solutions to improve services. “Most importantly, we’ll stick to our promises,” emphasised Jamie. Ruby Energy’s pledge to integrity and excellence means that customers can trust in a reliable, high-quality service.
A Bright Future Ahead
As Ruby Energy looks to the future, there is a palpable sense of excitement within the company. “We are incredibly optimistic about what lies ahead,” shared Jamie. “Our rebrand is more than just a new look; it’s a renewed commitment to delivering an improved customer journey.”
With a revitalised team and a clear vision, Ruby Energy is poised to set new standards in the energy sector. The company’s dedication to its values ensures that it will continue to provide exceptional service and innovative solutions, making a positive impact on businesses across the UK.
Join the Ruby Energy Journey
Ruby Energy invites all its customers, old and new, to join them on this exciting journey. “We are here to power and empower SMEs,” concluded Jamie. “Together, we can achieve great things.”
For more information about Ruby Energy’s rebrand and the exciting changes ahead, speak to Ruby on 0344 5678 427.
