Smart Metering

To play our part in supporting the UK’s energy infrastructure, we provide our customers with the opportunity to have a smart meter installed free of charge!
Here at Ruby, we pride ourselves on providing a simple, hassle free installation service that supports our customers and their businesses in becoming energy efficient.

How do smart meters work?

Smart meters are the newest type of gas and electricity meter that the industry has to offer. They work the same way as traditional meters only they have the ability to provide your utility supplier with automatic meter readings, making sure that you don’t have to spend any time reading your own meter and more importantly, accurate bills.

Our role in the smart meter generation

In July 2021, a nation-wide smart meter rollout program was put into place by the UK Government. This program gives suppliers new obligations to follow in the form of annual installation targets, the target is decided by the government and is set at the beginning of each year.

Our installation targets for the third scheme year (01 January 2024 – 31 December 2024) are as follows:

Key Benefits

Previous Year Performance

Schema YearFuelTarget NumberNumber of Smart Metering Systems installed
Year 1
01 January 2022 to 31 December 2022
Electricity14291425
Gas489301
Year 2
01 January 2023 – 31 December 2023
Electricity16901872
Gas582675

What are the benefits of having a smart meter?

Getting a smart meter installed at your premises has a range of benefits such as:

  • No more estimated bills
  • Your smart meter display will provide you with your usage information to help you cut consumption where possible
  • Helps to fight climate change by reducing waste

For further information on the benefits of smart meters, energy saving tips and much more, click here.

Useful Link

For information about the Department for Business, Energy and Industrial Strategy, please click here or for information on the industry regulator, Ofgem, please click here.

More information on energy efficiency is available from the Energy Saving Trust and Smart Energy GB.

Smart Meter FAQs

All Ruby electricity contracts offer a free of charge smart meter to be installed at site where possible.

A smart meter is designed to provide us with accurate, regular information about your energy usage, allowing us to provide accurate invoices and help you to understand your energy usage and ways in which you can save on energy costs.

According to Department for Business, Energy and Industrial Strategy (BEIS), all smart meters have to pass the same safety regulations as any other in-house technology.

Smart meters are just as accurate as traditional gas and electricity meters, if not more so. All smart meters undergo a rigorous testing process to ensure they’re compliant with UK and EU legislation.
You don’t need an internet connection for a smart meter to be able to communicate with your energy supplier. Smart meters communicate through existing mobile or radio signals that are already in your area, once our engineers have completed the installation, you can let your new smart meter do the rest.